Custom Requests

How to place a custom request?

In just 4 easy steps:

Step 1

Click on the web chat found on the lower right side of the webpage.

Step 2

Start a chat and provide your custom request with as much detail as possible.

It's important to include a reference picture of the watch you're interested in for better clarity.

Step 3

We'll review your request and respond within 48 hours.

You will be notified automatically once we reply.

Step 4

Once you confirm the order, we'll take care of your custom request and get it ready for delivery.

Step 1: Start a chat
Click the chat icon at the bottom right of the page.
Step 2: Provide details
Share your custom request and any reference images.
Step 3: Review & respond
We’ll review and respond within 48 hours.
Step 4: Confirm & deliver
Once confirmed, we’ll start your custom order and prepare it for delivery.

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